Can my earnings expire?

Modified on Mon, 1 Jun at 4:53 PM

Bixberry earnings are the value you’ve earned from contributing resources, plus any bonuses and referral rewards. As long as your account stays active, they stay yours — they only expire after a long stretch of inactivity.

The expiry rule

6 months

of inactivity before credits expire

Earnings expire after 6 months of inactivity. “Inactive” means your devices haven’t been online during that time — in other words, you haven’t been contributing or earning. As long as at least one device is contributing, the clock never starts.

◆ What counts as activity?

Activity means being online and contributing — not just signing in. Simply logging in without any device contributing does not reset the inactivity timer.

How to keep your credits safe

✓ Keep at least one device running and contributing so your account never goes inactive.

✓ Cash out once you reach the $20 payout threshold rather than letting a balance sit for months.

✓ If you’ll be away for a while, leave a device online to keep the account active.

◆ Note

The exact policy is shown in your dashboard and the Bixberry terms. If you have questions about your balance, you can contact support.